Tutor
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17 Messages
No Dallas Mavericks on Directv Stream!
Why!? The Mavericks have moved this year to KFAA channel 29. It’s available for satellite dish customers but not me the stream customer. Please fix this!
Tutor
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17 Messages
Why!? The Mavericks have moved this year to KFAA channel 29. It’s available for satellite dish customers but not me the stream customer. Please fix this!
DIRECTVhelp
Community Support
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254.4K Messages
25 days ago
Hi there. We apologize for the inconvenience. DIRECTV via Internet/STREAM does not currently have the rights to provide local in-market Dallas Mavericks games and is working with the specific teams, leagues, and new rightsholders to try to make games available to fans who may want them. Lorie, DIRECTV Community Specialist
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birthj
Tutor
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17 Messages
25 days ago
So you do have these rights for Directv dish users but did not secure it for Stream users? I don’t understand why Directv would not have negotiated rights for ALL their customers regardless of how the customer receives the broadcast. I thinks Mavs ownership would have wanted ALL their fans to receive broadcast regardless of how received.
I think I’ll reach out to them and get their thoughts.
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TexasBrit
ACE - Expert
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14.1K Messages
25 days ago
Maybe the Mavs don't want the games on a streaming service which competes directly with the Mavs new streaming service.
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RodInDallas
21 Messages
25 days ago
Channel 29 is on FUBO. It doesn't seem that the Mavs are trying to restrict streaming services.
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RodInDallas
21 Messages
24 days ago
I suspect the problem is neither technical or legal. It's most likely financial. DTS already carries WFAA. There's no reason that they couldn't also purchase the rights to air KFAA, which is owned by the same company.
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Skatamoosh
4 Messages
24 days ago
@DIRECTVhelp please escalate to the people who need to hear, that we need channel 29 which is the sister channel of channel 8. They are owned by the same company. Most of us got directv stream because it was the only place we could watch the mavs and stars. Now we can't on directv but other streaming platforms do. So based on your response, I think directv is telling us it is time to go shopping for your competitors and to dump directv!
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KFD
6 Messages
23 days ago
Since it's all about the $$, just get the deal done and charge us more. I cannot believe you are holding Directv streaming customers hostage as the season has already begun. Shame on you!
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Juniper
ACE - Expert
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22.4K Messages
22 days ago
Shame on you for wanting other customers to pay more who don't care about the channel. There is no hostage holding. Sure the channel may be desired by quite a few, but at least most aren't willing to work over other customers to get what they want.
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RodInDallas
21 Messages
22 days ago
We all pay for channels that we don't watch, and the price keeps going up. DirecTV has to decide whether the licensing fee is greater than the number of customers they'll lose by not streaming the 70 Mavericks games that will be exclusively on KFAA 29.
DirecTV has lost a lot of customers over licensing disputes, high prices, and loss of sports coverage like NFL Ticket. It's not fair that the customers who don't leave have to pay more for service because bad policy decisions are reducing revenue.
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KFD
6 Messages
22 days ago
I appreciate getting non-sports fan’s opinions. Guess I’m the only one who would pay more to get this channel on Directv stream rather than paying $15.99
per month to Mavstv which isn’t even ready to broadcast the games??
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Juniper
ACE - Expert
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22.4K Messages
22 days ago
Regardless of what programing or sports that I am a fan of or not, I do not call shame on the TV provider for not acquiring additional content for me and raising up everyone else's bill.
You demand the channel/programming, which would increase bills across the board regardless of who watches it, and call it hostage holding and claiming shame. That shows a rather selfish perspective, especially when nothing obligates or entitles you to that channel.
If they end up getting it, which may still be a decent possibility (but we won't know until it happens), then great for all who want it. Unfortunately that will come at the cost of everybody. Unless you could get DirecTV to agree to allow you to cover the channel for anybody who doesn't want it added to their bill.
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birthj
Tutor
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17 Messages
22 days ago
It’s pretty simple. I want to watch the Mavs. Directv satellite allows this. Directv Stream does not. And in my Fort Worth condo, yes, I can watch channel 29 on Spectrum. At lake house with Stream, can’t watch. My neighbor across the street has Directv with a dish. He can watch the games. Directv has had a brain (Edited per community guidelines) and their management did not plan. Quit the excuses and simply do the right thing for your customers. Make channel available on Directv stream!
(edited)
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KFD
6 Messages
22 days ago
Very well stated. I have opted for the monthly subscription via MavsTv which isn’t yet streaming the games. Another brain freeze from the Mavs!! With this subscription, you are directed to download the NBA app to watch the Mavs games.
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Juniper
ACE - Expert
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22.4K Messages
22 days ago
DirecTV (satellite) and DIRECTV STREAM (or the alternative DirecTV via Internet) are separate carriage agreements. They don't automatically copy over.
Many hope the channel will be added to the streaming providers. This might happen, but any inquiry or negotiations that might be happening between companies is not for public (our) view.
And what about those other customers who don't want to watch the channel (or don't live in the market so cannot get the channel) and don't want the added cost to their bill (every additional channel adds up to those increasing costs). So saying "do the right thing for your customers" is really "give me what I want at the expense of other customers who don't want it". Not saying if I personally want the channel or not. Simply providing perspective that in this case there is not "the right thing" for all customers. Just because it is good for you, doesn't make it "right".
Until they get the channel (if they ever do), all we can expect to hear is general statements of thanking you for your interest in the channel and they will forward the info on. What has been the process is notifying about a new channel only once an agreement is reached and they make their announcement, but nothing before hand during the negotiation process.
Hope this helps provide a broader view. And remember, "answer I don't like because it doesn't give me what I want" does not mean "excuse". Sometimes in life you have to deal with a "no" or at least the absense of a "yes".
(edited)
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RodInDallas
21 Messages
22 days ago
Juniper, your logic is progressing to a system that I would consider ideal, where each customer could select the channels that they'd like and pay only for those channels. I suspect that's not a good business model as no provider has ever offered that flexibility with the exception of premium channels.
Having eliminated the ideal, the business model has to be providing the maximum choices to the consumer at the least cost. I think, for a content provider, it would be foolish to underestimate the sports fans' desire to watch their local teams on TV. It's not like losing the Disney channels. There are plenty of options for children's programming. There are no options to Mavericks games for Mavericks fans.
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