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Monday, January 16th, 2023 1:12 AM

Number of devices logged on at the same time

How many TV's and devices can use the streaming service at the same time?  I have 4 TV's in the house.  2 were using the stream.  When the 3rd one tried, i got a message saying i needed to log off one or more.  

Thanks!  

Andrew

ACE - New Member

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5.2K Messages

2 years ago

20 simultaneous streams are given for your home location. 

If you are only getting three streams it sounds like the location is being characterized as an ‘away from home’ location. Are you using a static IP?

DIRECTV SATELLITE support: 1(800)531-5000

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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1.2K Messages

2 years ago

Unless you have a very old subscription - users with subscriptions dating back to DirecTV Now or AT&T TV Now days only get 2 streams (recently upped to 3).

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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