New Member
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1 Message
Number of devices logged on at the same time
How many TV's and devices can use the streaming service at the same time? I have 4 TV's in the house. 2 were using the stream. When the 3rd one tried, i got a message saying i needed to log off one or more.
Thanks!
Andrew
detuch254
ACE - New Member
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5.2K Messages
2 years ago
20 simultaneous streams are given for your home location.
If you are only getting three streams it sounds like the location is being characterized as an ‘away from home’ location. Are you using a static IP?
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Jrandomuser
ACE - Expert
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1.2K Messages
2 years ago
Unless you have a very old subscription - users with subscriptions dating back to DirecTV Now or AT&T TV Now days only get 2 streams (recently upped to 3).
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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