1 Message
Owner Restricting Streaming Availabilty
We watch TCM more frequently than any other station. In the middle of watching “So Big” this morning on TCM when suddenly the “The owner of this content has restricted its streaming availability” popped up (error 3002-18). I do not understand how this has happened. Who is the owner of the content? Why is it restricted? Why did it then post the warning after it had played several minutes in.
detuch254
ACE - New Member
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5.2K Messages
1 year ago
What streaming device are you using? Does this error appear on other devices? Have you tried restarting the streaming device, ensuring that the directv stream app was up to date, and reinstalling the directv stream app?
DIRECTV SATELLITE support: 1(800)531-5000
DIRECTV STREAM support: 1(888)429-4023
DIRECTV for BUSINESS support: 1(800)388-2505
DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994
For common errors, hit that RED reset button!
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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litzdog911
ACE - Sage
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46.4K Messages
1 year ago
Yes, this happens when the content owner restricts how TCM (and other networks) can use their content. For example, the content might be owned by MGM or Fox Studios. The owner grants broadcast and streaming rights separately (this was a major issue in the recent Hollywood writers and actors strike). So while TCM may have broadcast rights granted, in some cases they might not have streaming rights.
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ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.
For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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