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6 Messages

Sunday, March 17th, 2024 9:01 PM

Picture Quality

When watching live streaming golf say nbc on Fubo. The colors on the green mainly on closeups show distorted brown and green patches. Have lg oled c2. Does Direct tv have a similar issue?

Accepted Solution

ACE - Expert

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22.9K Messages

1 year ago

Multiple stations and your brother having the same issue through Fubo (assuming not the exact same model of TV), then that confirms it is a Fubu specific issue.

Since you are focused on streaming service, I am moving the thread to DIRECTV STREAM since DirecTV is satellite, not streaming. They are two different providers.

As long as you don't have a satellite internet, or other one that is metered/data capped, then DIRECTV STREAM is something to look into. Since that is the earlier version which is BYOD there is no service agreement, unlike DirecTV by Internet (which has the required box to start), so you could try for a month and see how it does.

I would check DirecTV's website to verify it has the channels you want. Make sure to read all the details and order confirmation. Also make sure you select the right service when viewing and ordering so you don't get DirecTV (which is by satellite) by mistake.

Accepted Solution

Community Support

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255K Messages

1 year ago

Thank you for your interest. To start using our service, you can sign up for a free trial at https://streamtv.directv.com/ Stephanie, DIRECTV Community Specialist

Accepted Solution

ACE - Expert

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22.9K Messages

1 year ago

Make sure it is DIRECTV STREAM. If you choose not to keep it make sure to cancel before the cycle starts over otherwise you pay for the full next month.

And to avoid scams, regardless if satellite or streaming version, it is DirecTV not Direct TV. One word with a single T.

ACE - Expert

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21K Messages

1 year ago

If it is a broadcast problem then all TV providers will get it.

Community Support

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255K Messages

1 year ago

Hello there. Your post caught our attention. We have not received any reports of issues with NBC. Could you please let us know if you have a service with us? Stephanie, DIRECTV Community Specialist

6 Messages

1 year ago

Happens on Fubo all the time. Not a rare occurrence 

Community Support

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255K Messages

1 year ago

We're sorry to hear you're having with NBC through Fubo. One of our team members has already provided an answer to your question. Thank you for sharing this matter with us.  Stephanie, DIRECTV Community Specialist

ACE - Expert

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22.9K Messages

1 year ago

The question is if it is a broadcast issue (then all TV providers would have the problem), a TV issue, or Fubo's stream.

Doubtful it is a broadcast issue or we would expect more posts regarding NBC or a specific local affiliate of NBC regarding that problem. What zip code and county is your service through? That would inform which NBC affiliate station is yours to determine if any known issue is about.

Also were you looking into DirecTV which is by their own satellite (not streaming) or DIRECTV STREAM / DirecTV by Internet which is streaming-only? And what kind of internet are you getting your Fubo stream through?

6 Messages

1 year ago

I believe it is more of a FUBO issue. This bad color fading in and out when they zoom in on greens. Is on multiple stations. Can be on the golf channel as well. Plenty of internet speed. My brother lives quite another city in Washington and has the same issue when watching golf on Fubo. I was just hoping someone else out there had the same problem and switched streaming services like to Direct TV and the problem went away.

6 Messages

1 year ago

I will probably try the trial on Direct TV to see if no one has had the problem.

6 Messages

1 year ago

Thanks for the information 

ACE - Expert

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22.9K Messages

1 year ago

You're welcome. Just wanted to make sure you get the correct version (streaming instead of satellite per your preferences), and that you don't fall for a scam since minor misspellings is how some crooks out there hide in plain sight.


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