5 Messages
Poor 4K Live picture
I get great picture quality except when it is broadcast in 4K Live then it is light colors and somewhat blurry.
5 Messages
I get great picture quality except when it is broadcast in 4K Live then it is light colors and somewhat blurry.
DIRECTVhelp
Community Support
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254.7K Messages
5 months ago
Hi, @Culpeper1985. We're sorry that you're having picture issues in streaming 4k content. Visit 4K UHD streaming FAQ (Frequently Asked Questions) | DIRECTV Support to learn how to find and watch 4K content on DIRECTV and more. DIRECTV appreciates your understanding. Maria, DIRECTV Community Specialist
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doo4usc44
Teacher
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196 Messages
5 months ago
I have 2 Roku tv’s, one is a year and a half old and the 4 years old. They both have great 4K pictures with Movies and with Live the newer is great. On the older one, any sporting event that is outside the picture is faded, I’ve tried settings and nothing really fixes it. The newer on is great on ALL. I’ve been waiting for the older to die, don’t tell the Mrs.
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Juniper
ACE - Expert
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22.6K Messages
5 months ago
@doo4usc44
Sorry you have to wait for a TV to die from everything you've tried. But I don't think that addresses the OP's issue.
@Culpeper1985
What model TV?
All 4K Live or specific ones?
Multiple TV with issue?
How are you streaming? (Roku, Firestick, 'smart' TV app, DirecTV Gemini, etc.)
Any error messages, or just the change in quality?
Other issues happening?
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