Price increases and no one will answer me why I cannot add another stream to my service since I'm grandfathered in

There's no reason why they can't give us grandfather the counts the option to add extra streams I've been lied to over and over by this company before it switched to DirecTV streams they told me once it switched then I would get 20 streams at home three away from home and they knew that I had a grandfathered account when I first started with this service I was around $35 a month now I'm reaching 100 a month they should write a book and call it DirecTV streams The Book of Lies