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Contributor

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8 Messages

Saturday, December 18th, 2021 7:51 PM

Closed

Rearrange and remove channels

I just left YouTubeTV this morning due to the sports programming issues and came to DirecTV.  How can I rearrange the channels in my guide to the order I want them?  How do I remove channels from my Guide?

ACE - New Member

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637 Messages

3 years ago

You can't rearrange channels or remove any channels. You can display them alphabetically or numerically. The channels in the package you subscribe to will always appear in your guide. What you can do is go to specific channels and tag them as favorites and create a list of your favorite channels to use as a guide instead of the entire list of your package. Then right click while you are in Guide and under channels select "Favorites" instead of "All".

(edited)

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Contributor

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8 Messages

3 years ago

Thank you for the response! Amazing they do not have a user interface that is more friendly.  

Community Support

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255K Messages

3 years ago

Thank you @lou_do for your prompt and accurate response.

@pbgulfgirl, don't hesitate to let us know in case further assistance is needed.

We'll be here to help.

Juan, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

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ACE - Sage

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46.4K Messages

3 years ago

What streaming device are you using? Each device has different sorting options. The DirecTV Stream box is the best. You can also set up a Favorite listing for just the channels you want to view. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

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Contributor

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8 Messages

3 years ago

I love my Roku and use a lot of different apps on it….not giving up my Roku :-)

ACE - New Member

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3.5K Messages

3 years ago

OP posted this question on the directv stream reddit forum also. The answer is going to be the same on both places. Not sure why a favorites list isn't good enough sorted alphabetically or by number. 

(edited)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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8 Messages

3 years ago

I never asked this question elsewhere because I do not have a Reddit account :-)

I like to delete the channels from the guide that I never want to be viewed… And I like the channel I go to the most to be at the top

ACE - Expert

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6.4K Messages

3 years ago

Not going to happen with this service. They have to many other problems to worry about.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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3.5K Messages

3 years ago

LOL oh come on. I've never seen anyone ask if there is a sorting order or a way to rearrange channel in the guide (other than favorites/numbers/alphabet) There is the same question in 2 different forums just 1 hour apart. Anyway---it's not gonna happen on dtv stream. The other post was written by a person with youtubetv with sports issues as well. lol

 

(edited)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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6.4K Messages

3 years ago

I would like to sort Z to A and backward numerics.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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8 Messages

3 years ago

@Ludwick577 , the reason you suddenly see these similar questions is all ESPN channels were just pulled from YTT at midnight Friday night which left subs scrambling to catch a lot of sports on Saturday.  Because of sports programming is why they jumped to DTV to try it out.  Also, on YTT you can delete channels & organize them in any fashion you wish…and it is impossible for anyone to argue that this capability would not be more user friendly.

Ultimately programming matters the most…but it is unfortunate the UX is not better since I will be paying $105 per month for DTV rather than $65 for YTT.  I have YTT on “pause” while they figure it out with ESPN.

btw….I am a DTV fan as I was an early adopter to satellite in the 90’s and had it for 20+ years.

ACE - Sage

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46.4K Messages

3 years ago

Not only did YouTube TV lose ESPN, they also lost all ABC-owned channels.

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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6.4K Messages

3 years ago

The full list of channels that left because a deal was not reached include the following:
  • Your local ABC channel
  • ABC News Live
  • Disney Channel
  • Disney Junior
  • Disney XD
  • Freeform
  • FX
  • FXX
  • FXM
  • National Geographic
  • National Geographic Wild
  • ESPN
  • ESPN2
  • ESPN3 (by authentication to the ESPN app)
  • ESPNU
  • ESPNEWS
  • SEC Network
  • ACC Network

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Sage

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46.4K Messages

3 years ago

And many folks have left traditional TV providers like DirecTV, Dish, Comcast, etc., because of network contract disputes and dropping channels. Clearly, streaming providers are now facing the same contract extortions. Folks complain when providers drop networks, and they complain when prices constantly increase. Who's the real villain here?!?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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8 Messages

3 years ago

Yep...I do not mind paying more to get the content I want.  Sports fans just get messed over because they divide up the channels and force you to add multiple tiers.  Even with Directv you get most of the sports channels with Choice, but if you want FS2 and CBS Sports Network, you have to move up Ultimate.  

I know YTT just got their agreement back in place and all of the ESPN, ACCN, SECN, etc. channels are back now....but they still do not have Bally's SS or Bally's SSE...so I will continue with DTV for a bit and see how it goes!


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