ACE - New Member
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3.3K Messages
Recent Channels/Gemini Air
Anyone else having issues with their Gemini air popping up the 10 most recent channels using the arrow down or up. Whenever I try to bring them up it says you're recently watched channels will live here. I did a factory reset yesterday to get it to work again but now today they aren't popping up again. And when I got into the guide and apply the recent channels filter I get a "well, that was unexpected, try again later" error.
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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Thank you for reaching out to us regarding the issue and performed some troubleshooting steps, @Ludwick577. No reported issue at the moment, let's meet in DM to further investigate. Ara, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
We're awaiting an update for this issue as it has been escalated to our Engineering team. We will continue to keep you informed. DIRECTV Appreciates your patience. 💙 Ara, DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.3K Messages
5 months ago
That is happening on up/down arrow--------
(edited)
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Ludwick577
ACE - New Member
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3.3K Messages
5 months ago
And when you apply "recent" filter in the guide---this happens
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