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adgorn
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6 Messages

Sun, Nov 21, 2021 4:35 PM

Samsung TV / DirecTV Stream issues?

Just wondering if anyone else is having issues with the DTVS app on a new Samsung TV?  After much ado and many months, it seems the problem with DVR playback not working has been fixed (reported extensively on Samsung forums.)  I'm still having regular episodes of the normal streamed content stopping/starting, screen going black for several seconds, delays, etc.

Ludwick577

New Member

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1.7K Messages

6分前

I can guarantee Dtv Stream is not making most of their money from customers with the Samsung Tv app. Apps are just a way to access the service. Their business model is centered around the stream box. Dtv is trying to transition their satellite customers to dtv stream. The best way to do that is to offer a set top box so the experience is similar. Btw, the stream box is only 6 x 6 inches. Not sure why people who don't have it try to compare it to having a cable tv box.

(edited)

New Member

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6 Messages

6分前

Getting a box from your provider is NOT the direction everyone is going. It is developing apps for platforms, ie Roku, Samsung, etc. everyone that loves their box can keep using them. Just stack them on top of your VCR. I prefer having all my apps on one platform. And that platform is “supported”. So, Directv Stream…. Fix your supported app

New Member

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3 Messages

6分前

Thought I would share this: I commented about 12 days ago about possibly getting an external device. Was having the same issues as everyone else. Then, the app started doing something odd. When streaming premium channels HBO/Stars, it would drop out (blank screen, spinning logo, then reload), the sound would then be in Spanish, not English. Changing channels would fix it most of the time, other times I would have to exit out of the app and reload. Final straw for me, Roku Ultimate came in yesterday, everything is fine now. I hate to have to hook up an external device to my Sammy when it has everything I want/need built-in, but as others have mentioned, I cannot get the programming I want elsewhere and it's obvious DTV is not going to fix their issues let alone acknowledge them. $70 to not be angry at DTV every 10 to 15 minutes was worth it!

Ludwick577

New Member

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1.7K Messages

6分前

U could have bought the best external device, Dtv stream box. It has google play store on it and you can also have all your apps in one place. Plus remote features: number channel changing, shortcut to guide, recordings, record, previous channel, info, and voice search :)

New Member

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6 Messages

6分前

Obviously everyone is missing the point. I have been running a Roku for over 10 years, my son has a fire stick…. I get it. I have an unused Roku sitting in front of me right now. I could plug it in and be done just like I do on my 65 inch LG which is not supported…… not the point. If you look at the supported devices it says Apple TV, Roku, webos, apple, SAMSUNG, etc… if any of you that are running on Roku had a software issue what would be your solution? Buy Apple TV? Or better yet, wait until there is some firmware issue on the Directv Stream appliance…. What is your solution then? Buy a laptop and use chromecast? The answer is no…. You all would want Directv Stream to do the same thing the Samsung owners are wanting them to do…. Fix the supported app. That is the solution. 

Almc

New Member

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29 Messages

6分前

I agree with you bekaaj. I posted a question here in the forum about sudden automatic language switching on my 2020 Samsung QLED 4K tv in the middle of a movie, and now have 5 pages of discussion under my question. I spoke to my retail store where I bought the samsung last year. They in turn called the head of Samsung training for sales & service reps.

That head of Training told the store manager that, since the change from AT&T TV Now to DirecTV Stream, Samsung has not yet gotten an agreement to license the app from whoever owns DirecTV Stream.

So someone is dragging their feet on the technical solution and it sounded like it isn't Samsung, but, since TV makers have to pay fees for each third party streaming app that they make available via their Smart TV platforms, who knows? It could be a money thing.

New Member

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3 Messages

6分前

I agree with you bekaaj as well. I would not go the route of replacing device after device as a solution. This is a temporary workaround that I'm okay with to make my life easier.  I've had their streaming app all the way back to DirecTV Now, then AT&T Now, to now DirecTV Stream. All have had a lot of issues on Samsung TV's and I'm sick of waiting around for them to make it right, and I'm not throwing my 75" Sammy out the window!

Ludwick577

New Member

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1.7K Messages

6分前

U don't have to throw your Samsung tv out the window. I've had Samsung smart tv's for years but also used external devices for apps. Firestick, android tv, and now dtv stream box. There are plenty of hdmi inputs for other devices.

New Member

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2 Messages

5分前

Having the same issue every day!

New Member

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2 Messages

5分前

Same problems here on my Samsung 65" Frame TV. Additionally, after the brief blackout period, the TV comes back on with audio in a different language. On at least 5 separate occasions while watching an NFL football game, the TV blacked out and displayed a small spinning circle and when the game was back on, the announcers were speaking in Spanish.

Nobody touched the remote in any of those instances, totally random and happened on its own.

Lately its been difficult just to get a channel to load when opening the app.

The App displays a message that says Hmmm Your video content is taking longer than usual to load. Sometimes it finally does load and other times I give up waiting

Ludwick577

New Member

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1.7K Messages

5分前

The sooner you all get over using the Samsung app the happier you will be. 

New Member

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6 Messages

5分前

Yep…I’m over it and now very happy. The Spectrum app works great on my Roku, my sons Xbox, AND SAMSUNG TV… Zero issues, great picture quality…. Good bye crappy app!

bcbsncjlj

ACE - Expert

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2.5K Messages

5分前

The DirecTV Stream app works beautiful on my Roku's and Fire Sticks also. Zero issues here and outstanding picture quality.....I am staying. I would never use an Smart TV with a live streaming service.

New Member

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170 Messages

5分前

So what you're saying is: Smart TV's aren't so smart and everyone should live with 3rd Party Devices that have crappy remotes and have their own issues.

I might also mention in some cases the equipment is a rental item and God only knows if it's refurbished and how many times it has been refurbished.

Regardless of what device you use, there will be issues. CBS All-Access became Paramount Plus and there are problems just like we're having with DirecTV Stream on almost all types of devices.

bcbsncjlj

ACE - Expert

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2.5K Messages

5分前

Why would you rent a streaming device when highly used and respectable devices are available for around $50. When they become obsolete you just replace. The Smart TV, when the app becomes obsolete and no longer supported do you buy another TV? Going with an external device allows your TV to last till it dies. These Smart Tv manufactures could care less about your current system. They sell TV's.


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