Setting Prime Video to Favorites

Why are these not available for favorites?  That would be so helpful 

because they are not directv stream channels..

They are on the list of all but just not selectable as a favorite. I don’t care who or what owns them just that the system would work better if it was available

@DIRECTVhelp Do you bother reading what you yourself post?  Apparently not - perhaps that skill isn't required for your job.  The OP explicitly asked about adding  [Prime Video], HBOMax, and Netflix as favorites - you "explained" (well, posted a canned answer based on you seeing the word "favorites") how to add favorites, which says in it that it doesn't work for "Apps such HBO Max, Netflix" (OK, maybe not canned, since that isn't exactly English).  Why do you bother?

@Samp - it is likely because those aren't really channels but are just shortcuts for launching the associated apps.  That said, I don't see why it should be that difficult for them to add those "pseudo-channels" to their favorites mechanism, and perhaps they will at some point.

@Jrandomuser 

Unless there was a new post that got removed, you are scolding Julian D back in 2021. But the point does seem to remain rather fair today still, unfortunately.

@Juniper - no, you are correct. I had seen a similar thing from “help” in another thread in the last few days, and didn’t notice in this one that the new post from Samp was in an old thread.  The issue of the post and the quality of “help” are unchanged, but my complaint to that particular rep isn’t exactly timely. 

Completely understand. We've dealt with too many "helpful" responses from some of them.