starlink and diret tv stream not working

I beieve this problem is now resolved. And contrary to what some people had commented, it was the Aces on this web site that contacted the correct people at Directv. They then worked with the Starlink people to find and solve the problem. And yes, it was apparently an IP issue.

The IP assigned by Starlink misrepresenting where the user was located. So the issue did start on Starlink's side. But glad the two got together on the backend to resolve.

Anyone having a similar issue with another ISP will want to check the IP information in case it is the same root cause. But at least we know it is not a problem across the board for DIRECTV STREAM as some might try to claim.

Did my comment really get deleted? What was wrong with it?

I read it before it was deleted and could not see any major problems. I don't know who deleted it.

FYI, I called in and got a $25 credit. I did have to go through the whole line of questioning that it must have been my ISP and not DTV, but eventually I lead the CSP to this thread to convince them there was indeed an issue.

Things are working again on this end as well. Juniper, where did you get the information about what happened? Should that not be the responsibility of @DirectTVhelp? In any case, thank you for keeping this forum civil.

Confirmed I'm running too

I got some money back too.  Glad this issue got worked out too.  We give these guys a lot of criticism but there are good people in every company who do the right thing.  

This is obviously outside DirecTVHelp's pay grade. The ACEs have their own private forum where we bounce ideas around on issues like this and someone came up with a private contact inside DirecTV.

got a $25 credit for my account, by bringing this to their attention. :)