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New Member

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9 Messages

Tuesday, August 9th, 2022 2:43 PM

Still waiting for email to override

Have been in contact with Directv NFL Ticket we reside in a large apartment complex and are on the third floor. There is no way possible for a satelite I have been told I am going to be able to receive it and they are doing a manual override. Still waiting for the email with the link. It has been two weeks (email supposed to arrive in 24 hours) I just called back and had to explain the entire situation again for the third time....Once again I will be waiting for this email....

Has anyone received an email on an override?

Thanks, 

Mike

ACE - New Member

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5.2K Messages

3 years ago

There is a way to receive NFL SUNDAY TICKET without the need of a satellite dish or DIRECTV satellite service. You’ll just to confirm that you are eligible.

Here’s the link:

https://nflst.directv.com/?source=ECNfNF0000000000U&wtExtndSource=nflsttv_landingpage

DIRECTV SATELLITE support: 1(800)531-5000

DIRECTV STREAM support: 1(888)429-4023

DIRECTV for BUSINESS support: 1(800)388-2505

DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994

For common errors, hit that RED reset button!

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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3.5K Messages

3 years ago

If you were told an email was on the way---check your spam folder

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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9 Messages

3 years ago

Yeah I have been…. Nothing yet :-(

New Member

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9 Messages

3 years ago

24 hours later no email....this saga has been going on for weeks...

Employee

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34K Messages

3 years ago

theres no such over ride, directv over satellite feed is the only licensed provider, stream doesnt have a feed to overide

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

New Member

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9 Messages

3 years ago

No your not understanding…. Our address is inaccurately coming up as not eligible.. they can do an override so that we can stream the NFL ticket ONLY 

mike

Employee

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34K Messages

3 years ago

no they cant your not understanding

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

Employee

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34K Messages

3 years ago

@litzdog911 care to confirm?

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

New Member

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9 Messages

3 years ago

Ok so how do college students get it in a dorm??? 
i spoke with a manager this morning who stated they can do it

m im e

ACE - Expert

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14.1K Messages

3 years ago

Maybe the apartment complex has directv via an MDU so it would automatically not be eligible.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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9 Messages

3 years ago

What is an MDU??? 
have you looked at the eligible site for the NFL TICKET??

if you are unable to receive directv due to inaccessibility they can do an override and send you a link that will give you streaming access i just have not received that email yet


NEED HELP?