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Saturday, February 25th, 2023 7:11 PM

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The CW Network

Why is the CW Network not showing in my channel guide for the Choice Package?

ACE - Sage

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45.7K Messages

1 year ago

CW Network is not available as a local channel in all areas. Did you check the Local Channel Lookup on the DirecTV Stream site to see if that channel is offered in your location? Did you used to have that channel?

ACE - New Member

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3.1K Messages

1 year ago

You can watch CW content free in the Dtv Stream on demand section. CW app is also free. 

Check your live channel lineup here https://www.directv.com/stream/channel-lineup/

ACE - Expert

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5.4K Messages

1 year ago

Perhaps they were not able to establish a transmission contract with your local CW network. Have you contacted your local CW to inquire?

ACE - New Member

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3.1K Messages

1 year ago

CW app is free to use. Also, you can find CW programming under the on demand section on Dtv Stream. Under networks--CW

Also, there is a channel lineup by zip code lookup you could have used before signing up for Dtv Stream.

(edited)

ACE - Expert

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1.1K Messages

1 year ago

As noted, they don’t keep the info of which channels (national or local) they offer - like all the live streaming services, they provide a way on their website to find that for your location (and to be honest, I can’t understand someone subscribing to a service without checking that).

They do carry CW stations, but like for all local broadcast channels, they don’t in all locations.  This is because for each local station to be carried, they need to make a carriage agreement, and the owners of some local stations demand an unreasonable amount of money to allow carriage - more than they can pay (without raising rates).  This same is true for all the live streaming services, though which each carries in each location varies. 

ACE - Expert

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20.6K Messages

1 year ago

@DogDadX2 

You may find it ridiculous, but nothing mandates that DirecTV or DIRECTV STREAM carry CW or that your CW channel permits them to do so. This is the same of any given network as nothing entitles or guarantees any one in particular.

Agents are not going to list every single channel available. It is up to you to look over the available channels and see if your must-haves are there. If they don't have any channels that are deal breakers for you, then you don't get the service. Simple as that.

They do not make you pay $125 for each streaming box. That is just one of the options available to you. You can get a refurbished one for cheaper, use another streaming box (Roku, Firestick, etc.) or even download the app on your 'smart' TV (though this last option is not recommended as TVs may be behind on updates or eventually stop as they want you to buy another model).

DirecTV (satellite) or DIRECTV STREAM are fine services. It depends on your personal preferences on what provider works best as there is not one perfect provider for everyone. Info is available on their website so not kept from you. Your not recommending DirecTV means nothing. Instead you should recommend that people do their research and make an informed choice, something it seems you failed to do.

ACE - Expert

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20.6K Messages

1 year ago

@DogDadX2 

Oh loosen the tin hat. Don't get paid anything by DirecTV.

Point is, the channel lineup including local channels is on their website. You could have reviewed that for the channels that matter for you before getting the service.

https://www.directv.com/satellite/channel-lineup/

https://www.directv.com/stream/channel-lineup/ 

Next time get facts instead of making up a story about others.

ACE - Expert

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20.6K Messages

1 year ago

That’s what someone who gets paid would say isn’t it. 

No it isn't. That is you making up an imaginary situation. I have my own job thanks with a uniform I wear that I am proud of. Has nothing to do with AT&T or DirecTV.

I am just one who got help on the forum years ago. From that I started discussing with others and helping where I could from the perspective of another consumer. I don't know where along the way it became part of my day to day, but that is all it is.

No matter what TV provider you go to. Don't assume they have all the channels you want. Take the few minutes to actually look it up. They don't all have the exact channels. When you buy a product or service, make sure it has everything you want. If you get something and just assume it has everything and later find out they didn't have something big for you, then you only have yourself to blame.

The streaming box (not "converter") is one of several options to stream service. You get it new for the higher cost (up-front or spread out monthly), or you can get a general streaming box (like a Roku) that are very common. Comes down to your choice. The key advantage of the DIRECTV STREAM box is the more traditional remote (and a bit better performance), but other boxes (like Roku) can be just fine. I only suggest staying away from 'smart' TV streaming apps as they don't have a good track record.

Agents over the phone needing to be more knoweldgable, that is a fair point. There have been a few key situations over the last few years that have dropped customer support from what it used to be. First the acqusition by AT&T which seemed to throw agents into the deep end and expect everyone to become proficient on everything under the umbrella with expectation on look it up as opposed to traditional training. Then came the pamdemic which of course would hit call centers the hardest with social distancing rules. And now a new co-owner is taking over operations as the DirecTV brand splits into its own brand once again (which I really hope results in bringing quality back up on support as well as innovating equipment again as I have issues with AT&T's all-in-one forced direction).

But I stand by my point. If there are channels that are must-haves, then verify if they have them or not. It is the consumer's responsibility to do the reasearch into what they want. And again, this is from the perspective of another consumer who does NOT work for DirecTV/AT&T so drop the false accusations and implications. You may not like my responses but they are given honestly and staight forward. There is no hand to show as you said. This is why I don't play poker as I don't play those kind of 'games' with people and instead say what I mean.

4 Messages

2 months ago

This really (Edited per community guidelines) thst I can. It get the CW network and DirecTV will nit respond to my requests asking for this channel.  I am booked on Walker but I guess too bad for me?? 

(edited)

ACE - Expert

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20.6K Messages

2 months ago

@JosephSandusky 

If you actually called DirecTV then they will say something along the lines of "they've noted your account and thank you for your interest". That would be them responding to your request.

Your option is to either find another provider that has the channels you want, or if a local channel then plug in a regular antenna to pick up what is in range. There is no guarantee or obligation of any specific channel.

It is only too bad for you if you make it so. You have your options and typing in all bold doesn't change the situation. As this thread ended over a year ago, please start a fresh thread if you are looking for any guidance.

ACE - Expert

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1.1K Messages

2 months ago

[Reopened just to add one comment]
@JosephSandusky As the smallest of the “major” broadcast networks, the CW is the least carried. I’m sure they are aware of that, so they have their own app that carries a lot content, specifically including their current broadcast shows (like Walker), without requiring a login.  I believe they usually have at least the most recent 5 episodes of each series. I’m not sure when they appear on the app - my guess is the day after they air. There appear to be versions of the CW app for all the device types that support the DirecTV app.  So that might be a reasonable workaround for you. 


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