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New Member

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3 Messages

Wednesday, September 7th, 2022 3:45 PM

Upside down remote

I have a new Samsung 82" TV and use AT&T Direct Stream. All of a sudden I have to turn the remote upside down to adjust volume and on/off. I have swapped boxes, remotes, and reprogrammed all to no luck. Anyone ever hear of this?

ACE - Expert

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6.4K Messages

3 years ago

Never.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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1.6K Messages

3 years ago

no, Never that's werid

(edited)

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

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For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Sage

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46.4K Messages

3 years ago

Are you using the DirecTV Stream App on your Samsung TV? Or a DirecTV Stream (C71K) box?

The DirecTV Stream App on Samsung TVs is junk.

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

3 years ago

Using the box

ACE - Sage

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46.4K Messages

3 years ago

Doesn't make sense. 

You turn the remote upside down because the button functions have switched? Or the whole remote doesn't work unless it's upside down?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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3.5K Messages

3 years ago

Restart your box and unpair-repair your remote.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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15 Messages

3 years ago

Have you recently fallen through an inter-dimensional portal?

(edited)


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