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What Is The Best Way To Request That A Particular Local Station Be Added To Those In One's Zip Code?
Recently, Altitude Sports decided to sell exclusive broadcast rights to 20 games each of the Denver Nuggets' and Colorado Avalanche games, for which they are the RSN, sharing ownership with the teams, themselves. The local channel that got the rights is not among those made available to me by DirecTV Stream in my zip code. I wish to request that it BE included. What is the best way to proceed?
The local channel, KTVD-20 Denver IS available to some in the Denver area, but not to me, in the 80501 zip code. Basically, the geographic area in which this local channel is made available needs to be expanded to offset, the perhaps unintended, negative consequences of this decision. I live only 40 miles from Denver, and Channel 20 is as much a local station as any that ARE made available to me.
I would guess that Altitude and DTVS would have to agree upon this. I don't know if this involves money between these two parties or how these things are decided, but I feel that Altitude owes me this, because it's agreement with DTVS was to provide the customer access to ALL the games via Altitude, not just some of them, and that's what I'm paying for. As a matter of fact, the only reason I left YouTube TV for DTVS was these games.
I have been told by a Fubo subscriber, that KTVD-20 Denver HAS been made available to them.
DIRECTVhelp
Community Support
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254.4K Messages
5 hours ago
Hi, @SativaGummi. We appreciate your input. DIRECTV is constantly evaluating the channels it carries and values customer feedback. DIRECTV is looking into ways to bring these matches to all Denver streaming and satellite subscribers. Meanwhile, you can catch all the action by subscribing to the Altitude+ app. For game schedules, visit 2024-25 Denver Nuggets TV Schedule | DIRECTV Insider
Arlyn, DIRECTV Community Specialist
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Juniper
ACE - Expert
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22.4K Messages
3 hours ago
@SativaGummi
There is no set process to request a channel. All you can do is mention interest, as you've done here in their forum or even by calling and the rep notes it on the account. That way it may be caught whenever they might searching trends.
In the meantime a local antenna may be an option to get the free broadcast in the area.
Be aware that carriage negotiations for a new channel are not quick (if they happen at all). Also it depends if by your address the channel is considered in your Designated Market Area (DMA) or not. You cannot just choose what locals you want as that is regulated by the FCC as lobbied by the local affiliate owners.
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