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New Member

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1 Message

Sat, Aug 6, 2022 4:11 PM

771 Error, Dish cannot see

I've been a DTV subscriber for several years.  The service worked well, until trees on a neighboring property is blocking the Satellite. I called DTV 18-mths ago and they raised the dish.  Now the problem is back.  Waited for weeks for a tech to arrive from a 3rd party service, (and don't get me wrong I applaud this guy) but the tech was a mute who needed to communicate through written notes and gestures.  He couldn't adjust the dish as he couldn't reach it from a ladder and said he could not go on the roof.  I either need this dish moved or need to cancel the service.  It seems to take forever to get DTV to respond to problems. 

litzdog911

ACE - Sage

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43.3K Messages

2分前

There's only so much you can do when trees block your dish's view of the satellites, especially if there's no suitable dish location or you can't cut down the trees.  I had the same problem and finally had to cancel my satellite service and switch to DirecTV Stream. 


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