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Tuesday, July 16th, 2019 4:59 PM

775 error

What was the 3 plus 775 outage in Liberty Mo last Saturday?

ACE - Sage

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46.4K Messages

6 years ago


@Doncole66us wrote:

What was the 3 plus 775 outage in Liberty Mo last Saturday?


There was no widespread "775 outage" last Saturday. This error is specific to your equipment. It means that the dish electronics are not getting power. It's usually caused by an unplugged SWM Power Inserter, LNB issue (e.g. moisture), or cabling problem. 

 

6 years ago

I know what the error code means. Was on the phone with support 3 times did everything that was required 5 times. Found nothing wrong. No wind nor rain in area. Wind 3 to 5 miles an hour. New installation 24 hours old. Something besides loose connection caused my problem.

ACE - Expert

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21.1K Messages

6 years ago

You are still under the 90 day warranty get a tech back out.

6 years ago

That is what we Are doing. Have appointment for Wednesday Afternoon

ACE - Sage

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46.4K Messages

6 years ago


@Doncole66us wrote:
That is what we Are doing. Have appointment for Wednesday Afternoon

Good. Please let us know what they find. My money is on a loose cable/connector. 

 

6 years ago

Repairman states rotten connecter. Replaced both on splitter.

NEED HELP?