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Contributor

Monday, December 2nd, 2019 1:42 AM

About every 5 minutes a full screen ad is popping up over live tv. Any idea why and how to eliminate

Watching a show this evening, Dec 1, 7:00 pm. About every 5 to 10 minutes a full page ad pops up over the live tv program. It goes away when I hit the "EXIT" button. It looks similar to the screen saver images when I pause a program, but it's happening while I'm watching a program. We've had the tv on all day and it only started since 7 pm.

ACE - Expert

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21K Messages

5 years ago

Try a red button reset.

Contributor

5 years ago

I changed channels during a commercial and went back and that seems to have solved the problem. I was going to try the reset button, but needed to wait for a recording to finish.

Tutor

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2 Messages

5 years ago

its actually a known issue its happening to multiple people


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