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gwhelan's profile

New Member

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16 Messages

Friday, May 17th, 2024 2:04 PM

AccuWeather DVR App

AccuWeather DVR app is not loading.  when you select it from the list it just hangs up.  All other apps are working, I have re-booted my receiver it still does not work. 

Community Support

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20.4K Messages

1 month ago

Hi, gwhelan. We're sorry AccuWeather app isn't loading on your TV. What type of receiver are you using? Jason, DIRECTV Community Specialist

New Member

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16 Messages

1 month ago

HR54/700 and a HR24 both are Dvrs

Community Support

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20.4K Messages

1 month ago

Your receivers must be connected to broadband internet.

 

Here are the steps on how to access the Interactive TV App

-Press the RED button on the remote when on Channel 361.
Or
-Press the right arrow on the remote to launch the TV Apps dock and select AccuWeather from the list.
- When the app launches, navigate between options.

Let us know if this helps. Jason, DIRECTV Community Specialist

 

New Member

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16 Messages

1 month ago

Did you not read my post, the other 4 apps are working fine, I am obviously connected to the internet.

Community Support

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20.4K Messages

1 month ago

We're sorry if this doesn't help. We're sending a DM to assist you further. Jason, DIRECTV Community Specialist

New Member

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16 Messages

1 month ago

Thanks, I use the accu weather app constantly, and rely on it for daily and weekly planning for my outdoor activities. The weather channel app  does not have enough granular info for that use.

Community Support

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20.4K Messages

1 month ago

Thank you for this feedback. Please check the message we sent to your inbox to help you fix the issue. Jason, DIRECTV Community Specialist

New Member

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16 Messages

1 month ago

I did not get a message

New Member

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16 Messages

1 month ago

The app is working again, thanks whoever fixed it.

Community Support

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20.4K Messages

1 month ago

We're happy that the AccuWeather DVR app is now functioning, @gwhelan. Enjoy watching! Thank you for choosing DIRECTV.  - Jayson, DIRECTV Community Specialist


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