New Member
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20 Messages
AccuWeather DVR App
AccuWeather DVR app is not loading. when you select it from the list it just hangs up. All other apps are working, I have re-booted my receiver it still does not work.
New Member
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20 Messages
AccuWeather DVR app is not loading. when you select it from the list it just hangs up. All other apps are working, I have re-booted my receiver it still does not work.
DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi, gwhelan. We're sorry AccuWeather app isn't loading on your TV. What type of receiver are you using? Jason, DIRECTV Community Specialist
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gwhelan
New Member
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20 Messages
6 months ago
HR54/700 and a HR24 both are Dvrs
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Your receivers must be connected to broadband internet.
Here are the steps on how to access the Interactive TV App
-Press the RED button on the remote when on Channel 361.
Or
-Press the right arrow on the remote to launch the TV Apps dock and select AccuWeather from the list.
- When the app launches, navigate between options.
Let us know if this helps. Jason, DIRECTV Community Specialist
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gwhelan
New Member
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20 Messages
6 months ago
Did you not read my post, the other 4 apps are working fine, I am obviously connected to the internet.
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
We're sorry if this doesn't help. We're sending a DM to assist you further. Jason, DIRECTV Community Specialist
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gwhelan
New Member
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20 Messages
6 months ago
Thanks, I use the accu weather app constantly, and rely on it for daily and weekly planning for my outdoor activities. The weather channel app does not have enough granular info for that use.
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Thank you for this feedback. Please check the message we sent to your inbox to help you fix the issue. Jason, DIRECTV Community Specialist
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gwhelan
New Member
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20 Messages
6 months ago
I did not get a message
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gwhelan
New Member
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20 Messages
6 months ago
The app is working again, thanks whoever fixed it.
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
We're happy that the AccuWeather DVR app is now functioning, @gwhelan. Enjoy watching! Thank you for choosing DIRECTV. - Jayson, DIRECTV Community Specialist
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