New Member
•
9 Messages
Accuweather local conditions incorrect location
I recently moved from Virginia to Florida. I brought my direct TV with me and it has been set up and activated (by Directv) On the Accuweather channel, at the bottom of the screen, it shows local conditions for my old location. When I hit the red button for more detailed local information, it shows the correct location in Florida.
Where does the data for the bottom of the screen info get populated from? I have chanced the location on the red button screen several times but it will not update on the main screen. My address with Directv is updated as well.
George
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Hello @Bluesmokey, Let us check into this for you.
Have you tried watching the accuweather channel in another receiver or device and see if it gives you the correct information? You can find some steps that you can use to further troubleshoot the issue here.
Let me know if this works.
Fernando, DIRECTV Community Specialist
0
0
detuch254
ACE - New Member
•
5.2K Messages
2 years ago
If I recall correctly Accuview has an option to change the zip code for weather. What is your receiver model?
0
0
depkat
New Member
•
7 Messages
2 years ago
I am having the same issue after escaping california and moving to new state. I've tried looking at the satellite settings, where I can enter a zip, but that option does not appear. This is quite annoying - if we pay this much for tv service, it shoudl be easier to fix/adjust. adjusting the zip on the accuweather channel does NOT fix the problem. I can click the little red dot on the rmote and my weather will pop up because I added my city. But the "local weather" on the main page remains as my old state. what gives, DirecTV?
0
0
shannon02
ACE - Expert
•
20.6K Messages
2 years ago
The zip code in the sat setting is only for getting the correct numbers to aim the dish, it does nothing else.
0
0
Tootechy36
1 Message
11 months ago
Mine has been like this since 6/21 and no one knows what’s wrong or cares.I moved from NC to Florida and it still displays Greensboro on main screen and when I red button because I set it , it shows my full screen location.My billing and everything is correct they say.Accuweather says they can’t help.Threaten to cancel,then they jump.Tech who came was / is an (Edited per community guidelines) I mostly fix stuff myself if something happens, but not this.
(edited)
0
0