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New Member

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3 Messages

Friday, November 13th, 2020 12:53 AM

Adobe Flash is Dead!

I am very frustrated right now. I have not been able to watch DirecTV on my computer (Apple MacBook Pro, Catalina 10.15.7) for months now due to Adobe Flash Player being at end of life. Every time I try to watch online, I am prompted to "Get Adobe Flash Player," even though clicking on that button takes to an actual "end of life" statement on the Adobe website: https://www.adobe.com/products/flashplayer/end-of-life.html

Additionally, Adobe had a pop-up on both of my computers earlier this week that actually uninstalled Adobe Flash Player. Why? Because it is at "end of life." I have brought this up in multiple Chats with DirecTV technical support, but none of their help support folks know how to fix it. I have seen other posts where "they are working on it," but still no solution.

Does anyone know how I can watch DirecTV on my computer right now without getting the obnoxious "end of life" proclamations from Adobe Flash Player?

Thank you,

New Member

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3 Messages

4 years ago

This is the screen that comes up. When you click on the "Get Adobe Flash Player" button, it takes you to this "end of life" website: https://www.adobe.com/products/flashplayer/end-of-life.html

New Member

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3 Messages

4 years ago

Okay, I just saw on another post from 2 months ago, that DirecTV Player will not work on the latest Apple Operating System, Catalina because it is a 32 bit app. ATTHelp, can you tell me when the 64 bit app will be released now that current Apple OS users can't stream online?

Also, your Chat support folks don't know anything about this issue; I have been on 3 Chats in the last week troubleshooting and none of them said anything about the 32 bit app being obsolete.

New Member

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1 Message

4 years ago

AT&T is acting like they have been caught off guard.  I have been asking what the plan was for months.  At first they told me to use the DirecTV app for my I-Pad.  I am very frustrated as well.

New Member

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1 Message

4 years ago

I've been harping on Directv reps for months about this issue. Nobody seems to care, and nobody knows when or if it will be fixed. You would think that a company that is losing customers to streaming services would try to maintain the streaming service it has available. For the last couple of years I have threatened to leave but Directv has kept me by giving me discounts that bring their price in line with what I would pay for all the channels I would want from other services. Without a streaming option, however, I won't have any reason to stay when my year of discounts expires.

Teacher

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18 Messages

4 years ago

Any updates on this?


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