Contributor
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4 Messages
Audio in MLB Extra Innings cannot switch to another game
Audio in MLB Extra Innings cannot switch to another game
There is no longer a blue highlight around a game square to change the Audio from one game to another.
It has been that way for at least 2 weeks.
Is it a Directv issue or what do I need to fix this problem .
Accepted Solution
yankeegreg
Contributor
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4 Messages
3 years ago
I reset the main unit and that did the trick.
Feel a little dump in that I generally reset my computer when there is an issue.
I reset the Mini's but not the Main unit, lesson learned and hopefully if others forget that simple task they can read this without posting.
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yankeegreg
Contributor
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4 Messages
3 years ago
I checked my other mini receiver and the blue box for the Audio is working.
I tried a reset on the Mini with the problem, that did not correct the issue.
I will try the main box reset later tonight.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hi @yankeegreg thank you for sharing those details with us.
Resetting the main receiver is a great idea since it will refresh the service. Let's try it and let us know how it goes.
Also you can try checking the cable connections, to see if everything is properly connected.
We'll be attentive.
Juan, Community Specialist
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hi @yankeegreg, thank you for confirming this information and share with us your insights.
We're glad to know everything is working properly now. Do not hesitate to contact us again for further support, we'll be happy to help.
Norman, DIRECTV Community Specialist
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