New Member
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4 Messages
Auto Shutoff
How do you turn off the Auto Shutoff feature? I've tried a couple of things with my Samsung TV's and nothing works...
New Member
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4 Messages
How do you turn off the Auto Shutoff feature? I've tried a couple of things with my Samsung TV's and nothing works...
shannon02
ACE - Expert
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20.7K Messages
3 years ago
DTV only has a power saver mode that puts the receiver back into standby mode after 4 hours of remote inactivity. It is turned off/on in the menu.
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Ajcooln1
New Member
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4 Messages
3 years ago
In what menu? I don't have a box running via the app on my tv...
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Since there's no a DIRECTV STREAM box, we kindly recommend to contact the manufacturer to check the options for the settings of the TV itself. Please tell us if you have additional questions.
We're here to help.
Camila, DIRECTV Community Specialist
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Ajcooln1
New Member
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4 Messages
3 years ago
The Directc app asks you are you still there? Thos shouldn't be doing that how do you stop that?
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
Just to make sure, do you have DIRECTV STREAM or Satellite? Because the DIRECTV app for Satellite isn't available for Samsung TVs.
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Ajcooln1
New Member
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4 Messages
3 years ago
I have Directv Stream...
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
At moment, most of the TV providers are applying this feature as default (including us), so far it can't be removed but we recommend you to interact with the DIRECTV STREAM app to prevent the pop up of this feature.
Thank you for letting us know about your preferences, and it will be taken into account in order to improve our service.
Julian, DIRECTV Community Specialist
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Bulletproofbody
New Member
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11 Messages
2 months ago
Stupid, change that and OFFER PEOPLE A WAY TO TURN OFF THAT FEATURE!!!
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