New Member
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6 Messages
Blue screen with DIRECTV logo
My service will stop and all I get is a blue screen with the DIRECTV logo. This is the 2nd receiver doing the same thing. Once I reset the receiver - it’s ok for a few hours if I’m lucky. Any suggestions??
DIRECTVhelp
Community Support
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254.7K Messages
2 days ago
Hi, @DannysGirl21. We'd like to know more about this issue. Does the logo move on the screen? If it moves, it's the screensaver; if not, it shows between programs, typically before and after sports. It may also show on other channels without scheduled programming. Additionally, does it display an on-screen error message? Charles, DIRECTV Community Specialist
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litzdog911
ACE - Sage
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46.3K Messages
2 days ago
What model DVR/Receiver? It could be failing.
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