Contributor
Can’ sign in to Directv App
I’ve tried to sign in, using correct username & password & it continues to say one is wrong!
Contributor
I’ve tried to sign in, using correct username & password & it continues to say one is wrong!
DIRECTVhelp
Community Support
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255.1K Messages
6 years ago
Hey there @L_Ruaro,
We'd be happy to get you back into your app.
Have you already tried using the Forgot Password process to have a temporary password sent to you to regain access? Are you getting an error message when you attempt to sign in?
Please let us know!
Alexander, AT&T Community Specialist
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L_Ruaro
Contributor
6 years ago
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DIRECTVhelp
Community Support
•
255.1K Messages
6 years ago
@L_Ruaro,
Please tell us, are you the only one unable to access the DIRECTV app?
Also, can you include the error message you are receiving?
Have you attempted to log in through a different device using the same credentials? We hope to hear back from you soon!
Ariel, AT&T Community Specialist
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L_Ruaro
Contributor
6 years ago
The Username & Password are correct, can sign in to Directv using browser, have contacted Directv Tech support tried everything that they advised, still not working.
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