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New Member

Saturday, December 19th, 2020 8:48 PM

Can the RC 73 control the volume on the Denon AVR-S740H

We recently went from the original Genie to the Genie Mini. The tech who set it up has it so my TV, my Denon AVR-S740H, and of course my Genie Receiver all come on when I press ON, on my remote. Bravo! My issue is that the sound is tied to my TV volume, which is turned of so I can listen through my surround sound system (AVR). Is it possible to set up my RC73 to control the volume through the AVR instead of the TV?

Community Support

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255K Messages

4 years ago

Hi, @seeburt, we're happy to help you get your remote programmed to control your soundbar!

 

Try following the steps below and let us know if it helped:

  • Go into Settings
  • Wait for a confirmation message
  • Go to the Options for your remote
  • Select your soundbar
  • Save the settings

We'll be awaiting your response!

 

Aminah, AT&T Community Specialist

New Member

4 years ago

Thank you for pushing me in the right direction.

This is what I did:

I went to Settings => Remote => Pair/Program Remote => Denon => my Remote Not Listed => Entered Test Mode until volume switch worked.

Community Support

 • 

255K Messages

4 years ago

We're glad to hear you were able to get things set up, @seeburt!

 

If you ever need any further assistance, let us know. We'll be here and ready to help!

 

Thank you for being a part of our AT&T Community!

 

Donovan, AT&T Community Specialist


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