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New Member

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2 Messages

Tue, Aug 16, 2022 7:31 PM

Cannot Download DVR recordings

the old DTV app, IIRC allowed me to download and view recordings in my IOS device, a new device I downloaded the DTV app but it appears to be different and I do not see a download option any longer, am I missing anything?

Accepted Solution

detuch254

ACE - New Member

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2.1K Messages

1分前

Yes. The new all-in-one ‘DIRECTV’ app prevents you from viewing recordings due to an unknown bug. We aren’t sure when this will be fixed. I’m sure your older device has the app ‘DIRECTV on the Go.’ KEEP that app, you can’t re-download it again because it was removed from the App Store. 

(edited)

Accepted Solution

shannon02

ACE - Expert

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16.7K Messages

1分前

This is what we believe to be a bug in the new combined DTV sat DTV streaming app.

New Member

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2 Messages

1分前

OK thank you, unfortunately, I do not have the OLD APP :( I'll have to check with the Wife's IPAD and see if she still has it. We're planning a trip next summer and would love to have some of our recordings to keep the grand-kids busy during the trip


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