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WarpedMind's profile

Contributor

Saturday, October 12th, 2019 11:52 PM

Cannot log in to ESPN app with DirectTv info

It’s 10 minutes until LSU-UF and I’ve been trying to log in to the ESPN app for 20 minutes. It says I am “not authorized” for access to ESPN’s app. Why do I continue to pay for DirectTv when none of it ever works correctly? 

Community Support

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19.9K Messages

5 years ago

We're here to try to help get you signed in, @WarpedMind.

We know that the game has already passed, and we understand the frustration caused by not being able to sign in through the ESPN app with your DIRECTV credentials.

Are you still having trouble signing in?

If so, which app are you trying to access? 

You should be using the sign in credentials you use to stream content in your package through the DIRECTV App or directv.com/entertainment, so please make sure you are using the correct credentials.

We also recommend you refresh your equipment online, as this can help reauthorize your services in the event of any errors in the back-end.

Let us know if this helps.

John, AT&T Community Specialist

New Member

3 years ago

I have tried everything suggested and it still just kicks me back to the log in to your provider page. I’m ready to cancel direct. I’ve seen posts about the issue from over a year ago and it’s still not fixed!

Community Support

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19.9K Messages

3 years ago

Good evening @ChristyFralin, I'm here to help with your ESPN app!

 

Here some tips to help with logging into the app on your Fire Stick.

 

Please let us know if this helps.

 

- JosephG, AT&T Community Specialist

New Member

3 years ago

No, none of that helped


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