Tutor
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8 Messages
Cannot set a recording from the iPhone
We used to be able to record a show from an iPhone. Now we get an error---using 2 different iPhones. We can watch a live show via the iPone app. TS was of NO help. It has been going on for quite a while now. Any thoughts??? Thanks.
DIRECTVhelp
Community Support
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254.7K Messages
4 days ago
Hi, @tashamosaic. Are you trying to record a program away from home? Please know that not all content can be recorded, and you need to opt in to DVR streaming before you can record using the DIRECTV app. Roland, DIRECTV Community Specialist
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tashamosaic
Tutor
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8 Messages
4 days ago
So, new info. It was not recoding on the iPhone from home or away. Again, we can watch live tv on the iPhone. I do not know about opting in. Yes, I know not all content cannot be recorded.
BUT, I did get it to work (after months)! When I hit "record", OPTIONS I show 3 recievers listed---all as "LR" (living room). I found out that if I cloose the third option, it WILL RECORD! Yes, I have had 3 different recievers. Is there a way to remove the 2 innactive, defunct recievers????
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DIRECTVhelp
Community Support
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254.7K Messages
4 days ago
Thanks for letting us know. We have a specialist available to help you manage your receivers. We're sending you a DM. Roland, DIRECTV Community Specialist
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tashamosaic
Tutor
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8 Messages
2 days ago
Hello, again. Was I supposed to recieve a message from someone? I have not. Thanks.
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DIRECTVhelp
Community Support
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254.7K Messages
2 days ago
We sent you a DM. Please ensure you're logged in, and you should find a message in your notifications. Charles, DIRECTV Community Specialist
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