I use captions all the time. I have DirecTV satellite, and I find I have to do an actual restart of my STB every month or so to get captions to work properly. The issue that I have is only 1 line of 2 would come in, or they would be missing altogether for several seconds. I find the restart fixes the problem.
Hello @dhlunar. We are glad to know that you could fix your caption issue. Keep in mind that if you have any other concern don't hesitate to reach us back. We are always here for you.
litzdog911
ACE - Sage
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46.4K Messages
3 years ago
If it's just two channels then it's likely an issue with their broadcast.
What DVR/Receiver model?
Have you tried resetting the DVR/Receiver?
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dhlunar
Tutor
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2 Messages
3 years ago
I use captions all the time. I have DirecTV satellite, and I find I have to do an actual restart of my STB every month or so to get captions to work properly. The issue that I have is only 1 line of 2 would come in, or they would be missing altogether for several seconds. I find the restart fixes the problem.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hello @dhlunar. We are glad to know that you could fix your caption issue. Keep in mind that if you have any other concern don't hesitate to reach us back. We are always here for you.
Luisa, DIRECTV Community Specialist
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