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T

New Member

Saturday, January 23rd, 2021 6:18 PM

CBS app not accepting Directv login

I can stream NBC sports and Fox sports on my ipad using the Directv login, but CBS keeps telling me my provider is not accepted. Any help on fixing this would be appreciated.

ACE - Expert

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14.1K Messages

3 years ago

Which CBS app are you trying to log into?

Community Support

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19.9K Messages

3 years ago

Hello, @Tcmac,

I'll be happy to assist you with your channels inquiry for availability with streaming on your device. If you are using the DIRECTV app, we are experiencing an error on multiple channels when attempting to stream in home and out of home on all devices. If you're trying to sign in through CBS All Access, then your TV credentials do not work for this service. CBS has its own paid service.

(edited for security concerns)

-JordanJ, AT&T Community Specialist

(edited)

ACE - Expert

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296 Messages

3 years ago

Please provide your account number and email address if you would like updates sent. -JordanJ, AT&T Community Specialist

Uhhhh.....no. 

Please DO NOT POST ANY PERSONAL INFORMATION.  This is a public message board.  Something that JordanJ is not aware of.   *smdh*

New Member

3 years ago

I was not planning on giving out my info, but thanks for the warning. I can’t do anything but wait, it appears. I appreciate the response.


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