Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Tutor

 • 

9 Messages

Thursday, July 18th, 2019 1:14 AM

Channel 390 Change from NYC to Wash DC

Our channel 390 changed from NYC local news to Wash DC while we were watching it.  And what is just as bad it now has CC on the channel 390 on every TV in the house. We want our NYC news back and the CC gone. Does anyone else have this issue and had this change?

New Member

 • 

1.7K Messages

6 years ago

Hmm. I didn't notice this until I read your post--I am seeing the same thing. I'm wondering if it's because the negotiations with CBS (which expire Friday July 19) aren't going well and this is pre-emptive so that channel won't be blank after midnight tomorrow.

 

Just a guess, but if this is permanent I will not be a happy camper!

Community Support

 • 

255K Messages

6 years ago

Hi There @Dcondlin,

 

Thank you so much for posting. We can help.

 

This problem is currently under investigation and we are working has hard has we can to resolve. Currently there is no ETA at this time. We do thank you for your continued patience while we work through this issue.

 

If you have other questions, please reach back out here.

 

Matthew, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

Contributor

 • 

1 Message

6 years ago

I lost NY CBS yesterday (7/18) morning and now have the DC feed.

There is enough cr@p happenng in DC and I don't need to watch more of it on DC news and Great Day Washington!


NEED HELP?