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30 Messages

Thursday, September 29th, 2022 12:50 PM

Channel 71 and Channel 200 - News Mix Changed to Severe Weather Mix WHY????

Why change both channels 71 and 200 ??? Why not just make one Severe Weather Mix and the other the regular News Mix?????  Or do a completely different channel.  Aggravating when used to watching the News Mix every day!!!!!!!!!!!!!!

Community Support

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255K Messages

3 years ago

Hello @Drusalina, thank you for contacting us and voicing your concern.

We understand how upsetting it can be to miss your favorite programming. As Hurricane Ian makes its way through the Caribbean, the Gulf of Mexico and Florida, DIRECTV launched a dedicated Severe Weather Channel and separate four-channel Severe Weather Mix emergency weather mosaic to keep customers up to date on developing conditions.

DIRECTV launched similar efforts to assist viewers during Hurricane Ida (2021), Hurricanes Marco and Laura (2020), Hurricane Michael (2018), Hurricane Irma (2017), Superstorm Sandy (2012), among other national emergency situations. In case further assistance is required, please let us know, and we'll be happy to help you.

Luis, DIRECTV Community Specialist

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*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

New Member

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1 Message

2 years ago

Will fox channel be back on news mix after the hurricane is over?

Community Support

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255K Messages

2 years ago

Hi @groovylady, we're here to help you with this.

 

We want to let you know the reason for the changes with the aforementioned channels is because DIRECTV in previous years always created this channel to keep customers informed about the Hurricane Ian emergency. You can check more information here.

 

It is not known if this will be a permanent or temporary change.

     

In case you have more questions, please let us know. We'll be happy to help you.

 

Luna, DIRECTV Community Specialist

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*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

New Member

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30 Messages

2 years ago

If the feed is from West Palm Beach, why doesn't' the channel go back to the 6 stations???  The storm has passed in Florida!

Community Support

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255K Messages

2 years ago

Hello @Drusalina, we get the importance of getting your favorite programming.


It's our priority to make sure that the customers are informed during these trying times. We apologize for the inconvenience caused. Thank you for passing your voice. Your feedback will be forwarded to the right team.

 

Let us know if you need further assistance, we're here to help.

 

Karen, DIRECTV Community Specialist

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*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

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