1 Message
Channel Change Delay
I have Directv satellite Genie & it takes a few minutes to switch from one channel to another. It hasn’t always been this slow. It seems to happen when I’m watching a recorded show & change the channel. It briefly shows the channel I’ve changed to then the screen goes dark for about 2 minutes before eventually changing. This started about a week or so ago.
DIRECTVhelp
Community Support
•
255.1K Messages
10 days ago
Hey @Bren13. If you haven't yet, please refresh your receiver. Here's how: Reset or Refresh Your DIRECTV Receiver or Box | DIRECTV Support If further technical assistance is needed, contact us for troubleshooting: DIRECTV Customer Service - Phone Support & Chat Rizza, DIRECTV Community Team
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