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New Member

Wednesday, April 15th, 2020 9:06 PM

Channels are locked

Help! Every time I try to change channel, I get the message "Sorry, this channel is blocked. Press select on Unlock Now to override. " This is getting annoying.

Employee

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34K Messages

5 years ago

are you past due on your account? they will first cut back services to basic programing (teir 1 ) and ultimatly suspend services (teir 2). if current on your bill you need to call them.

New Member

Heavens No! We're not behind on our payments! They are automatically withdrawn. And it's only this television. I called Vizio to see what they said. Their comment was that I don't change channels with the TV, but with Direct TV. All we have is basic programming anyway. We have called numerous times. Something always manages to cut off the conversations!


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