New Member
Channels Missing on DIRECTV App.
My DIRECTV app on my iPhone has all my channels available including local stations. DIRECTV app on my iPad does not have ABC, CBS, or NBC (plus others) available to watch. Both connected to wireless internet on my home network. Why the difference and how do I fix?
DIRECTVhelp
Community Support
•
255K Messages
5 years ago
Hello @Tbpreiss,
We understand that you're having trouble with your DirecTV app. Don't worry we can help figure out whats going on here.
What troubleshooting steps have you tried?
Did you try reinstalling the app and changing your password to see if it syncs?
Please let us know after reinstalling the app if it works for you.
Charles, AT&T Community Specialist
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Tbpreiss
New Member
5 years ago
Unfortunately, that did not work.
Logged out of DirecTV as cable provider on iPad and deleted app.
Logged into DirecTV.com and changed password.
Set DirecTV as cable provider on iPad.
Downloaded DirecTV app for iPad.
Opened app.....same situation, same channels missing.
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Tbpreiss
New Member
5 years ago
Hey Charles,
iPad 6th generation
iOS 13.3
Thanks, Tom
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Tbpreiss
New Member
5 years ago
Bingo,
Not sure when it became unregistered. I’ve used it frequently in the past with no problems. Maybe with the iPadOS update.
Anyhow, thank you for helping me figure this out!
Tom
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