New Member
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1 Message
Chrome Browser initiated player Quality
This Directv player that I initiate from the browser via the directv guide is horrible. The resolution is low quality, it freezes and repeats over and over, is slow to start. What a piece of crap. No, it isn't my internet connection. I can watch 4 simultaneous HD youtube videos at full screen without any glitches. Yet this tiny non-fullscreen player is horrible. Also, the way the system works is not desirable. It should work like a channel changer, not a pick a show mechanism, as the default. The player should stay open, not restart each time you change "channels". Substandard software at its worst.
DIRECTVhelp
Community Support
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255K Messages
4 years ago
Hi, @garylscott, thank you for reaching out!
We're glad that you came to us to share your feedback about the directv.com video player. Hearing from our customers helps us learn what we can do to improve your experience!
We'll be sure to pass your feedback to the appropriate team members to see what we can do to improve the quality of the video player. If you have any other opinions or suggestions that you'd like to share, feel free to reach back out!
Thanks again for reaching out to the AT&T Community Forums team!
Aminah, AT&T Community Specialist
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