Tutor
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6 Messages
Cisco Video Player - No Mojave Still. Catalina is coming.
So it's closing in on a year since Mac Users went from Yosemite to Mojave. The player hasn't worked since. There were indications the problem would be corrected but still waiting. Now, Apple has announced a new system coming, Catalina. Is there any work to at least get the player ready for Catalina? Or has there just been a decision to drop the Mac OS and just continue with the iOS portions?
Accepted Solution
Official Solution
DIRECTVhelp
Community Support
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255K Messages
6 years ago
Hi @DJKatana,
We will be happy to help! To enjoy thousands of DIRECTV movies and shows online, go to https://soc.att.com/30I8GQ7 and choose any program to watch. If it’s your first time watching on a particular computer, it will prompt you to install the DIRECTV Player.
If you closed your browser, open a new one and go to https://soc.att.com/30I8GQ7 to find your program.
Chick here for more information and steps.
Hope this helps!
Lafayette, AT&T Community Specialist
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aggiesammy1981
Teacher
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7 Messages
5 years ago
AT&T support has stated the problem is with the Cisco Video Player which is a 32-bit app. Because Catalina does not support 32-bit apps, streaming Directv content via a web browser on the MacOS will not work. As others have mentioned, as customers we are not getting services we are paying significant dollars for.
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