Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Tuesday, September 8th, 2020 3:56 AM

Closed captioning missing half conversations

So i have only had Direct Tv for 4 months and love in NJ. We keep CC on always because my uncle can not hear. Only half if that appears, and that confuses my uncle on whats going on. I dont want to reset after reading about recordings being lost. We have to many for them to get deleted. And apparently this has been going on for at least 2 years.... please help.

Employee

 • 

34K Messages

5 years ago

Usually if the dialogue is too fast the cc has issues keeping up. So if your watching abc and it’s missing some cc directv is only rebroadcasting what abc is transmitted. 

Mentor

 • 

20 Messages

4 years ago

It happens on showtime movies too!!!


NEED HELP?