New Member
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3 Messages
closed captioning not working on the HD Genie receiver
Have checked all the settings on both the receiver and the TV - CC works only in a sporadic manner on the HD TV receiver but works fine on the client receiver in the other room.
shannon02
ACE - Expert
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20.7K Messages
3 years ago
Have you done a red button reset?
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DanAndJanice
New Member
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3 Messages
3 years ago
not yet, thanks for suggestion. as a follow-up, we see slightly better CC performance (e.g. on some shows or channels) using the directv subtitles, but even then CC only displays every other line of dialogue. Will re-start and report. Thanks!
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TexasBrit
ACE - Expert
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14.1K Messages
3 years ago
This problem has been around for ever, it comes and goes but has never really been fixed.
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DanAndJanice
New Member
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3 Messages
3 years ago
Shannon02
thanks for the info regarding the reset - finally did that the other day and that has fixed it for now anyway!
thanks!
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shannon02
ACE - Expert
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20.7K Messages
3 years ago
You are welcome.
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