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2 Messages

Sunday, May 12th, 2024 5:37 AM

closed captions moved to top on screen

Just today the closed captions are appearing on the top of screen instead of bottom. This only happens on shows I recorded. The live tv shows the closed captions are on the bottom as usual.

I have tried unplugging for several minutes but that did not fix.

Community Support

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254.5K Messages

7 months ago

Hello, azsmoodz. We're sorry you're experiencing issues with the closed captioning feature. We're here to help. Visit Manage DIRECTV closed captioning | DIRECTV Support for useful instructions on how to resolve it. DIRECTV appreciates you for understanding, Jessica, DIRECTV Community Specialist

Contributor

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2 Messages

21 days ago

Did you ever figure this out? Just paid for a movie and unwatchable. 

2 Messages

18 days ago

It's been so long ago I don't remember but they're back to normal now. Maybe if you follow the link they provided it might help.


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