Teacher
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14 Messages
Code 100
Receiving a code 100 when trying to activate my iPad. Would the latest update have any effect? I did not have this issue before the update.
Teacher
•
14 Messages
Receiving a code 100 when trying to activate my iPad. Would the latest update have any effect? I did not have this issue before the update.
DIRECTVhelp
Community Support
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255K Messages
4 years ago
We'd like to share some troubleshooting steps that you can try to fix the issues with your iPhone:
1. Clear the cache and cookies on your iPhone.
2. Make sure that you're using the last version of the DIRECTV app, you can uninstall the app and then reinstall it, the app will be automatically updated.
3. Try to connect your phone to your DVR again:
- Open the DIRECTV app.
- Tap the Browse for TV - a remote control icon appears in the top right corner.
- Tap the remote control icon.
- Select Receiver pair or connect your device.
- Follow the prompts to complete the set up.
Let us know how it goes, we'll be here for you.
Johnatan, Directv Community Specialist.
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eb62981
Teacher
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14 Messages
4 years ago
Tried it and it did not work, still getting code 100.
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DIRECTVhelp
Community Support
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255K Messages
4 years ago
At moment there is a general issue reported, we are aware of this situation and we are already working to resolve it as soon as possible.
Thank you for reaching out!
Katherine, DIRECTV Community specialist
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eb62981
Teacher
•
14 Messages
3 years ago
It has been a week or more and there still has not been any resolution. I want the service that I pay for.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
We are continuously working to resolve this situation as soon as possible, because we understand how important it is to have your service working properly.
We appreciate your patience with the process, in the meantime, you can keep enjoying all the features and benefits that our DIRECTV satellite service has for you.
Feel free to reach us back in case you need extra help, we'll be here for you.
Juan, DIRECTV Community Specialist
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Lcohen69
New Member
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3 Messages
3 years ago
Same issue. I have a new iPad mini on iOS 15 and it won’t register with the DVR. My old iPad on iOS 14.8 registers without a problem. I’m extremely frustrated. I called DirecTV over a week ago, escalating the issue to a supervisor. Called again tonight and no help or even recognition of this apparently known issue. I am at a loss. The main reason I got the new device was to be able to download my recorded shows. Please help!
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hi @jcbntb93! We want to help you with your online account.
Please create your own post on your profile and share with us more details of the error you are seeing and the type of devices you are using.
Thanks in advance.
Matthew, DIRECTV Community Specialist
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