Code 775

Have you looked through this for suggestions?

https://www.att.com/support/article/directv/KM1001819/

thanks for your reply. Yeah, I looked at that. I have the flatter box  HR54.

I did all that. Unplugged and replugged.  The last time I had it for a few hours, I called customer service and they said they wanted to send out a tech. I told them I didn't think it was anything inside since I hadn't changed or touched anything. No little kids, no pets to move things around or accidentally touch things.

I told her I would wait and see if it "fixed itself" and not to schedule a tech. It did. So no worries. Since then it's done it quite a few times but never for this long.

I was reading on another forum (and website) that it was probably the LNB. Are they gonna charge me if it's their equipment that won't work?

I'm just about ready to jump to cable. So tired of having these problems. Just signed up with AT&T internet and it is the worst ever. I used to be with an ATT internet "reseller" but they wouldn't renegotiate the contract so I ended up going with ATT. So many drops in service. Never had any with the little guys.

I think ATT just doesn't care about the customers anymore.

Again. Thanks for your help and suggestions. Sorry for the rant.

You own the dish and everything but the receivers so yes there is a service call fee that will cover everything needed to restore service with a 90 day warranty.  It can also be bad connectors on the coax to the dish or the coax itself.

Thank you for your reply.

I own the dish? That's news to me.

Spectrum is looking better and better.

Just trying to log into my Directv account to see how to discontinue this service but either the bad ATT internet or the bad Directv website is just buffering and buffering and won't let me through.

Will probably switch my Mom to a different service too since she likes me to tell her what's on and as such we need the same.

Too bad ATT uses inferior equipment that can't stand up to 2 years of use and then want to charge for fixing it.

You have to call DTV to cancel service and they no longer prorate the bill so you pay for and receive service until the end of your billing cycle.

It is not their equipment since it was installed only the receivers are theirs and they charge for shipping of replacement receivers been this way since DTV went to the lease system on the receivers but the dish and everything else has been owned since DTV started in the 90. 

Thank you for your reply. Spectrum says they will pay to get me out of the contract so there's that. Also it would be worth paying til the end of the month just to have this frustrating service go away.