New Member
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3 Messages
Constantly going out
During the Astros and Angel's game on 9/11 the game keeps going out, going digital not being able to see or hear the game. This has happened on several games in the past couple of months. Can we not fix this? Is it our receivers or is it the station which is 674!!!
litzdog911
ACE - Sage
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46.7K Messages
3 years ago
Hard to say. Do you only see this "digital breakup" on that one channel?
What DVR/Receiver model number do you have?
How are your satellite signal readings?
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Mkboyd
New Member
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3 Messages
3 years ago
Just on 674 as far as I can tell. Satellite signal pegged. I don't know what model#s I have but they are the wireless receivers...
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litzdog911
ACE - Sage
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46.7K Messages
3 years ago
The wireless receivers are actually "slaved" to your main Genie DVR. Do you also see this issue on your main Genie DVR?
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Mkboyd
New Member
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3 Messages
3 years ago
That is on my main genie...
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DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Thanks for your prompt response @litzdog911. Let's troubleshoot this programming issue by following the steps here.
If further assistance is needed, please let us know. We're committed to help out.
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