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C

New Member

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4 Messages

Tuesday, November 29th, 2022 4:36 PM

Content cannot be played

Hi,

when I try to stream from my mobile devise it is giving me the content cannot be played right now error. 

thank you,

elisabeth 

litzdog911

ACE - Sage

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44.1K Messages

2 months ago

What content? Channel/network?

Are you a DirecTV Satellite or DirecTV Stream customer?

What device are you using?

DIRECTVhelp

Community Support

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16.9K Messages

2 months ago

Hi Elisabeth, I understand how important it is for you to stream on your mobile device. Please let me know if this is happening with other devices, and if you have an error number in your screen.  David, DIRECTV Community Specialist

New Member

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4 Messages

2 months ago

It says “ the content is currently unavailable”. We regret any inconvenience. 

403_1112

New Member

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4 Messages

2 months ago

I am using an iPhone 11 l.  I am directv satelittle customer. 

litzdog911

ACE - Sage

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44.1K Messages

2 months ago

What content/channel/network are you trying to stream?

New Member

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4 Messages

2 months ago

Movies from hallmark saved on my playlist 

litzdog911

ACE - Sage

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44.1K Messages

2 months ago

So these are movies that you recorded on your DVR and are trying to stream to your iPhone, right? That feature doesn't work in the current version of the DirecTV App. Who knows when or if it will ever be fixed? 

detuch254

ACE - New Member

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3.4K Messages

2 months ago

Unless you are using the older ‘DIRECTV on the Go’ application, there’s no way you’ll be able to stream a DVR playlist on the newer app right now. Everyone else has been having issues because there are bugs. I think you may be able to get these Hallmark movies on-demand, but if not, you’ll just have to wait it out like the rest of us.


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