New Member
Direct Tv app unknown error
On both iPhone and iPad. App crashed and says unknown error. Sends you to App Store for the app. Updated both ios versions and direct tv app to latest version and still does the same thing.
very annoying, been like this for two weeks. I like direct for a few features, but it really feels like att wants to be known for bad service and worse customer service.
supersims
Teacher
4 years ago
Yeah I have been with same issues. As you said DTV was top notch as far as custom service, programs and features but over the last year or two I have had so many issues. Seriously considering becoming a cord cutter or whatever...
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DIRECTVhelp
Community Support
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254.9K Messages
4 years ago
Hello @supersims!
We understand your concern.
We would like you to know that our engineers are aware about this and are working towards a resolution.
We apologize for the inconvenience this has caused.
Faith, AT&T Community Specialist
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Purcell77
New Member
4 years ago
Aware? This has been going on for two plus weeks.
sad att cares so little about either app design and/or their customers
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Purcell77
New Member
4 years ago
Any update?
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supersims
Teacher
4 years ago
Negative. But @ least they are aware it’s broken.
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