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S

New Member

Mon, Apr 20, 2020 2:48 PM

Closed

Direct tv app

Why can't anybody sign into the app this is very frustrating and y'all are no help in solving the problem I've been a good customer for 4 years thinking of switching companies if we can't depend on tech support why use y'all
DIRECTVhelp

Community Support

 • 

12.2K Messages

2 y ago

Let's help get you signed into the app, @Sasha_01.

 

 

Have you tried reinstalling the app? Have you cleared cache and cookies? Are you able to sign into your myAT&T? 

 

We recommend reinstalling the app, clearing cache and cookies to troubleshoot your DirecTv app.

 

Please let us know if this helps!

 

 

Elmi, AT&T Community Specialist.


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