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New Member

Monday, April 20th, 2020 2:48 PM


Direct tv app

Why can't anybody sign into the app this is very frustrating and y'all are no help in solving the problem I've been a good customer for 4 years thinking of switching companies if we can't depend on tech support why use y'all

Community Support


18.6K Messages

4 years ago

Let's help get you signed into the app, @Sasha_01.



Have you tried reinstalling the app? Have you cleared cache and cookies? Are you able to sign into your myAT&T? 


We recommend reinstalling the app, clearing cache and cookies to troubleshoot your DirecTv app.


Please let us know if this helps!



Elmi, AT&T Community Specialist.


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