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Contributor

Monday, October 28th, 2019 2:42 AM

Directv app

I have a 2015 Samsung UN60JS7000 FXZA. I want to install direct tv app. Samsung says it’s not available for my smart hub and it’s with you guys. I know it’s avaible on newer models . Is directv going to fix this

 

ACE - Sage

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46.4K Messages

5 years ago


@John2019L wrote:

I have a 2015 Samsung UN60JS7000 FXZA. I want to install direct tv app. Samsung says it’s not available for my smart hub and it’s with you guys. I know it’s avaible on newer models . Is directv going to fix this

 


It's highly unlikely that DirecTV would ever provide support for a four year old TV. Sorry.

 

Contributor

5 years ago

Maybe there needs to be complaints registered on a different blog or with our government.A consumer puts all that money out and there should be software updates for ten years just like auto companies have to make auto parts for ten years . So Samsung should be doing consumer protection

Employee

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34K Messages

5 years ago

@John2019Lnope not the same automotive parts are different than a software update on a tv. the government isnt going to even blink an eye about a software update, and providers aren't required to reverse engineer and make their product backwards compatible.


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