Teacher
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91 Messages
Directv For Tables Not Synced with my TV
I'm using Directv for tablets.
The Playlist>On DVR listing are not synced with the ones on my tv.
Most of the items are synced but there are many that I have deleted form the tv that are still on the
Tablet's play list.
Any way to keep the tablet's On DVR synced with the TV DVR?
James
Accepted Solution
Official Solution
jamesj1
Teacher
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91 Messages
3 years ago
Uninstall and reinstall seems to have worked.
I also turned on Auto-Prepare.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
It sometimes helps to log out and sign back in as this provides the latest information about that specific DVR. Also, a few questions. What is that receiver model and how is it currently connected to the Internet? Is the tablet attached to the exact same network as the DVR? Sometimes, people have the DVR on the 2.4 GHz version of the network and the tablet on the 5 GHz, and this sometimes causes confusion. Nevertheless, the DIRECTV for Tablets app does have a few flaws and it is always worth it to contact DIRECTV support to let them know about the bug if these troubleshooting steps don't satisfy the issue.
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jamesj1
Teacher
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91 Messages
3 years ago
logging out and back in helped, but sometimes the tablet shows 28 items and when I change sorting it will show much more but still items I have removed.
Model HR54-500.
They are both connected to the same Wi-Fi network.
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
That receiver is up-to-date and should work fine. Glad it fixed the issue for now, hopefully it won’t happen as often now that you refreshed your login.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Have you tried to uninstall and reinstall the DIRECTV app? If not, we recommend that you go to your Google Play Store to make sure you have the latest version available.
Please also let us know if you get same list of recordings when you use other devices.
Andres, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hello @jamesj1 we're glad to read that everything is good.
If you need anything else, please let us know and we'll be happy to help.
Sergio, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
@jamesj1 thank you for taking the time and reach us.
If you need additional assistance, send us a message and we'll be happy to help.
Thank you for contacting DIRECTV, have a great day.
Sergio, DIRECTV Community Specialist
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