Disable enhanced menu Pop-up notifications

Hey @otrash23, we want to help with the notifications pop-up.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message inbox (it's the chat icon next to the bell icon on the upper right corner of the Forums).

Sergio, DIRECTV Community Specialist

@otrash23 they can be cleared by clicking the EXIT button. However, I am not aware of a way to completely get rid of it. 

Thanks detuch254.  Thing is, on channels where the option is available and the pop-up has not even popped-up yet, the change channel up/down function is interrupted and you have to go to the channel guide to get around that. 

Also, if you hit the exit button when the pop-up happens, it does go away, but then comes right back again.  It is almost like DTV requires the notice to be seen and to be on your screen for a certain period of time every time you go to one of those channels...

A simple menu item opting out would be appreciated.

I agree, it can be annoying at times. On my non-Genie HR24 receiver, it does go away with the EXIT button. Sorry to hear that yours doesn't go away. 

I have the genie system

Yes, connected to wireless Bband.

Channels 245, 246, 247 lately.  I have not done a complete survey of the others.  The delays in utility of the remote appear to occur at all times.

Regardless the lack of functionality, I would like the option of turning off the notices/reminders.  Same goes with the notices that say I can go to the beginning of the show by pressing "<<". 

It would be cool if you had a menu of potential enhancements that I could opt into instead of having to try to opt-out.

We would like to stop the available also on 4K message. We hit exit, but it keeps coming back. We know about 4K and would watch it if it was a significantly better picture. We don’t need reminded incessantly.

How do I disable the "available in 4k on channel ???" message that always pops up? Very annoying to have to clear it everytime. I am aware they are available and I don't need this pop up.